ZenDesk

Premier CRM and customer service platform

Zendesk is an all-in-one CRM designed to help businesses improve customer relationships across support and sales departments.

Notes:

• Would like a centralized CRM that can connect your support and sales teams
• Needs to integrate a customer knowledge base and self-service platform
• Is looking to use a ticketing system for customer inquiries
• Wants to integrate live chat, community forums, and call support
• Would like to gather customer feedback and engagement reports
• Needs a scalable software with speedy deployment and updates

SERVICES