Conntac

TAKE PRESSURE OFF YOUR SERVICE HOTLINE. INCREASE CUSTOMER SATISFACTION

The Conntac self-service platform helps thousands of people every day to help themselves - from the first time setup of the Internet connection, to the problem analysis and solution, and to contacting customer support quickly. This reduces call center costs by up to 25%. The Conntac Self-Service Solution consists of the Conntac Self-Service App for end customers and the Conntac Dashboard for managers and service agents. The Whitelabel-Solution extends the service offering for more satisfied customers and reduced hotline calls at the same time