Sunshine Conversations by Zendesk

Premier messaging platform for conversational business

Conversational business is here. As a business owner, you know that you need to be available to your customer base. And given the growing number of channels and increase in constantly changing technology, it is becoming more difficult to manage communication––despite the billions of social accounts operating worldwide. We are all more connected than ever, yet oftentimes fail to remain on the same page. That’s where Sunshine Conversations by Zendesk can help. Sunshine Conversations allows users to unify messages from every channel into one single conversation, creating greater efficacy, and building interactive communication experiences anywhere. This next-generation messaging platform brings conversational business to the forefront, delivering interactive user experiences that go beyond simple live chat with AI and auto-text bots. And not only that, with Sunshine Conversations, you can share customer communication across your entire business for greater overall audience insights. Unified conversation for a very talkative future.

SERVICES

Live Chat & Chatbots

Customer Experience Service & Success

CRM

Collaboration

Marketing Analytics Performance & Attribution

Dashboards & Data Visualization

Customer Data Platform

Business/Customer Intelligence & Data Science

Optimization Personalization & Testing

INTERESTED IN USING THIS TOOL, BUT DON’T KNOW WHERE TO START?

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martechKB

TESTING DAT

martechKB

Data 1